Aged care · Toowoomba

Palm Lake Care Toowoomba

Daily fee$66.8 For-profit-private

Palm Lake Care Operations Pty Ltd is a privately operated aged-care provider operating Palm Lake Care Toowoomba (Cranley), Toowoomba. Services include residential aged care, dementia-specific, respite.

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Is Palm Lake Care Toowoomba a good aged care?

Palm Lake Care Toowoomba is an established aged care provider based in Toowoomba, Australia. Palm Lake Care Operations Pty Ltd is a privately operated aged-care provider operating Palm Lake Care Toowoomba (Cranley), Toowoomba. Services include residential aged care, dementia-specific, respite. Pricing is basic daily fee regulated by govt; rad/dap varies by room.

Profile information cross-referenced against public sources at time of publication. Verify a provider's current credentials directly with the relevant Australian regulator before engaging.

★Key takeaways

  • ✓Palm Lake Care Toowoomba is profiled in our independent aged care directory.
  • ✓Primary location: Toowoomba, Australia. Pricing: Basic daily fee regulated by govt; RAD/DAP varies by room.
  • ✓Best for: Private operator.
  • ✓Contact via our form for fastest response.
  • ✓Compare with alternatives in our 2026 national ranking.

Official quality rating

How Palm Lake Care Toowoomba rates with the ACQSC

These are the Australian Government's Star Ratings — the official regulator's assessment, not reviews we collect. The Overall star combines four areas, weighted as shown.

1/5 ★☆☆☆☆ Overall ACQSC rating · February 2026
Area (weighting) Rating
Residents' experience33% of overall ★★★☆☆ 3/5
Compliance30% of overall ★☆☆☆☆ 1/5
Staffing22% of overall ★★★★★ 5/5
Quality measures15% of overall ★★☆☆☆ 2/5

What residents actually said: Palm Lake Care Toowoomba scored 3/5 for residents' experience — from an independent government survey of the people who live there, which the provider cannot coach or filter. It's the closest thing to asking them yourself.

Nursing & care time

202 minutes of care per resident per day, against a target of 206. Below the target. On your tour, ask how overnight registered-nurse cover is staffed.

Compliance: Subject to an active regulatory decision by the ACQSC (as at February 2026). Read the detail on My Aged Care before deciding.

Source: ACQSC Star Ratings via My Aged Care · data as at February 2026. Star Ratings update quarterly — confirm the current rating, fees and compliance directly on My Aged Care before deciding. We publish official government ratings and do not collect resident reviews.

Ask about a place at Palm Lake Care Toowoomba

Leave your details and we'll help you check current availability, the RAD price and what level of care Palm Lake Care Toowoomba can provide. A real person, no obligation, no pressure.

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What Palm Lake Care Toowoomba offers

✓ Private operator
✓ Dementia care
✓ 148-bed facility
✓ Toowoomba

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Common questions

Palm Lake Care Toowoomba FAQs

Is Palm Lake Care Toowoomba reputable?

Palm Lake Care Toowoomba is profiled in our independent directory based on public records and the provider's own published information. We do not yet aggregate review data for this category.

How much does Palm Lake Care Toowoomba charge?

Palm Lake Care Toowoomba's pricing falls in the "Basic daily fee regulated by govt; RAD/DAP varies by room" range. Exact quotes depend on the specific service and scope — request a free written quote to compare before committing.

Where is Palm Lake Care Toowoomba based?

Palm Lake Care Toowoomba is primarily based in Toowoomba, Australia, and serves clients across Toowoomba and surrounding areas. Check with the provider directly for specific service-area coverage.

What are the alternatives to Palm Lake Care Toowoomba?

Our independent ranking of the top aged care in Australia includes HammondCare, Anglicare Sydney, Catholic Healthcare. Each has different strengths — see our comparison for a side-by-side breakdown.

How do I get an ACAT assessment for my parent?

Call My Aged Care on 1800 200 422. The assessment is free and conducted by a qualified team (usually a nurse or social worker) at your parent's home. It takes 1-2 hours and determines what level of care they're eligible for — Home Care Package levels, residential aged care, respite, or transition care. You'll receive a referral code by post within 2-4 weeks. Without an ACAT code, you cannot access subsidised aged care services.

How much does aged care cost in Australia in 2026?

Residential aged care costs include a Refundable Accommodation Deposit (RAD) of $400k-$1.2M (returned when you leave), the Basic Daily Care Fee of $61.96/day (paid by everyone), a means-tested care fee of 0-$32,718/year based on income and assets, and optional extra services fees. Total annual cost ranges from $30,000 (low-means residents) to $90,000+ (premium homes). In-home care via Home Care Packages is much cheaper: $7,500-$61,000/year depending on level.

What is the difference between low-care and high-care?

These categories were abolished in 2014. Aged care homes now offer a mix of care levels and adjust as residents' needs change. Your level of subsidy is determined by the Aged Care Funding Instrument (ACFI) assessment done after admission. This means you don't need to move homes if your mum's needs increase — the same home will provide more support and the government subsidy will increase accordingly.

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